Building a restaurant, when all you want is a sandwich, seems like overkill. Doesn’t it? But, if you want to increase your capacity to serve others, then it starts to make sense.
In order to decide what you put into place, there are two questions that you must ask, right up front:
a. Who exactly are you serving?
b. What do they need?
In this segment, we take a look at how that applies to our impact together.